Get Help
If something is broken or confusing in Rate.fm, tell us and we’ll sort it out.
Common Issues
My listening history isn’t showing up
Open Settings in the app and check that Apple Music, Spotify, or Last.fm is connected. Plays can take a few minutes to arrive after a song finishes.
I didn’t get my sign‑in code
Make sure your number includes the country code, then tap resend. Sign in with Apple works too.
The badge subscription
The checkmark is just a badge that supports the app. Manage or cancel it from your Apple ID subscriptions in iOS Settings. If you re‑install, tap the badge and choose Restore purchase.
Deleting your account
Settings → Delete Account removes your profile, ratings, reviews, lists, messages, and listening history.
Contact
Email: [email protected]
We usually reply within 48 hours.